Our initial curriculum consists of 20 hours of classroom instruction followed by 4 hours of work experience.  This outline presently consists of four parts:

Part One – the fundamentals (approximately six hours)

The psychology of people using a limousine;

Basic understanding of the limousine and driver business and the objectives of the limousine operator;

Your role as representative of the limousine operator and liaison between the customer; and

Development of positive mental attitudes, commitment to customers and effective inter-personal skills; and personal hygiene, hair styling and appropriate personal appearance.

Part Two – interacting with the customer (approximately twelve hour services and special needs)

How to indulge each customer individually through attentive enthusiasm and efficient service;

Efficient time management and energy expenditure through improving basic daily work habits and effective use of time and movement; and

Visual presentation of services and special needs.

Part Three – in summary (approximately two hours)

Value of making this a career position.

Part Four – Work Experience Role Playing and the automobile (approximately four hours)